What is uAssist
Repair, maintenance and installation companies
Manufacture of machinery
Companies manufacturing industrial machinery
The benefits of uAssist:
Assistance in real time
It’s remote from the most experienced technicians.
Elimination of travel expenses
With the remote “See what I see” feature.
Reduction of inactivity costs
With real time support.
With AR annotations on the live video call stream.
Building a knowledge base
With incident management and reporting.
Possibility to create a Control Center
To bring together the most experienced technicians.
Look what I see
Based on the “See what I see”, uAssist turns maintenance, overhaul and repair activities into an immersive digital experience. WithuAssist technical assistance opens to technological innovation through the provision of business services in 4.0 mode: the use of tools such as viewers, smart-glasses or simply the camera of a smartphone facilitates assistance between operators even in remote situations, optimizing expenses and the resolution process.
In this way, the experienced technician can supervise and guide the process in real time directly from the Control Center and avoid the costs of moving to the site.
The main features of uAssist:
- Enhanced Functionality: Management of the maintenance of the company’s plants is simplified through enhanced interaction features.
- Immediate access to Knowledgebase: Completed maintenance tasks are stored in a company history to enable technicians and customers to operate faster and with superior quality.
- Immediate communication: with a single touch, the technician can contact the technical support experts.
- Reporting: closed incident reports and technical data sheets.
Call us and ask for advice
ASSISTANCE IN MODE 4.0
One solution, considerable benefits
We will answer you in 48 hours