+39 055 9063700 marketing@basisgroup.com


Ideal for the sectors:

Plant engineering

Repair, maintenance and installation companies

Manufacture of machinery

Industrial machinery manufacturing companies


Production companies

Discover uAssist

What is uAssist ?

uAssist is the Basis’s IT solution for efficient and effective management of plant maintenance that combines the functionality of service management software with Augmented and Virtual Reality.

Based on the “Look what I see”, uAssist turns maintenance, overhaul and repair activities into an immersive digital experience.

The 3 main uAssist features:

Expert diagnosis and remote support to field technicians

Using uAssist, the onsite technician will be guided and supervised in real time by an expert. This saves costs and travel times, reducing the downtime of the customer’s machinary.

Component inspections

With uAssist, component and equipment inspection is done remotely and in assisted and supervised mode with limited use of costs and times of equipment and resources.

Safety support and training

Thanks to uAssist, an expert guides the new onsite technicians to ensure that they complete their work safely and efficiently.

One solution, considerable benefits:


Real-time and remote assistance from the most experienced technicians.


Eliminate travel expenses with the remote "Look what I see" feature.


Possibility to bring together the most experienced technicians in a Control Center.


Reduce downtime costs with real-time support.


Improved communication with AR annotations on live video call stream.


Building a knowledge base with accident management and reporting.

Call us,
we will contact you in 48 hours

+39 055 9063700


One solution, considerable benefits

We will answer you in 48 hours

uAssist is the new integrated solution of Basis Information Technology s.r.l

via Valentini 14, 59100 Prato (PO)

Phone: +39055 9063700